Live Chat with Q&A: Why do I need insurance?

This learning activity will draw on examples of complaints to highlight the most common areas of risk which lead to insurance claims.

Why do I need insurance?

Knowing what can go wrong before it does is the first step to managing risks for any professional.  This knowledge allows you to practice in a way which is safer for you and your clients.  This session will draw on examples of complaints to highlight the most common areas of risk which lead to insurance claims.  We’ll delve into these cases to understand what contributes to them occurring (it isn’t always as obvious as you might think) and what insurance you need to protect you and your livelihood should they occur.

Presented by Christie Boucher and Lauren Greenall from Guild Insurance

Christie Boucher – Risk Services Manager
With 25 years of experience in education, Christie commenced her career as a secondary school health and physical education teacher. Over the past 20 years, her professional focus has centred on creating and implementing risk management education resources and programs tailored for diverse professional audiences. Christie possesses a keen interest in the role that education plays in risk management by contributing to heightened awareness and behavioural change.

Lauren Greenall – Client Partnership Executive
Lauren has 17 years’ experience in the insurance industry in both the UK and Australia. Lauren’s recent focus has been to design and develop affinity based insurance solutions for the unique and dynamic ways in which our Health and Allied Health Association Partners are working.  Lauren builds strong collaborative relationships to ensure Guild delivers an industry leading insurance product to meet expectations. 


Wednesday, 22 May 2024
2:00pm - 3:00pm AEST

Please note, the times listed are in Australian Eastern Standard Time.
Your local time will be:
 ACT:   2:00pm - 3:00pm      
 NSW:  2:00pm - 3:00pm  
 NT:  1:30pm - 2:30pm  
 QLD:  2:00pm - 3:00pm  
 SA:  2:30pm - 3:30pm  
 TAS:  2:00pm - 3:00pm  
 VIC:  2:00pm - 3:00pm  
 WA:  12:00pm - 2:00pm  

Available to

ESSA Members only
Please see terms & conditions for registration type definitions.

Member Rates


Access to Learning Activity

You will be emailed a link to access the learning activity approximately one hour prior to the scheduled start time.


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Registration for this learning activity will close at 3:00pm AEST on Tuesday, 21st May 2024.

CPD Points

This is an ESSA learning activity eligible for ESSA CPD Points under Further Education with a completed self-assessment tool. To claim CPD points (1 point per learning hour) you will be required to upload the completed self-assessment tool to your electronic logbook.


  • All accredited persons, regardless of any learning activity completed/ attended must refer to their accreditation’s Scope of Practice/Standards, and only treat/practice within the same.  
  • ESSA confirms that at the date of release, this learning activity meets the requirements of the ESSA Continuing Professional Development Points Guidelines. The information contained in this learning activity is of a general nature only, and while every effort and care has been taken to ensure that all representations are accurate as at the date of its release, ESSA accepts no legal liability for any loss or damage suffered as a result of any information provided in this learning activity. 
  • ESSA recommends that its members seek appropriate independent professional advice specific to their particular purposes and circumstances (including the provision of medical advice to patients) before relying on it. 
  •  All learning activity logistics are correct at time of publication. Subject to change at anytime without notice.
22/05/2024 2:00 PM - 3:00 PM
AUS Eastern Standard Time
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