Difficult Conversations Webinar
Techniques for tackling tricky discussions at work and in the clinic
It’s one of the most sought-after skills in modern healthcare…
Navigating difficult conversations.
The need to have a difficult conversation can come up at any time, often without notice.
Difficult conversations like:
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Addressing an issue with a colleague
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Putting forward a different opinion about the best care for a client
•
Asking for something important (like extra resources, time to participate in professional development, or even changes to working conditions)
This webinar will help you be ready in advance and equip you with skills and strategies to successfully plot a course through conversations like these at work and in the clinic.
Through completing this webinar, you will:
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Gain an understanding of key elements that are common to many difficult conversations
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Feel more confident to ‘dive into’ difficult conversations when you need to
•
Be prepared with a six-step process that you can use to navigate difficult conversations in various settings
Difficult conversations can feel daunting. But with the right skills, they can be tackled. Instead of falling into fight or flight, use proven skills in navigating difficult conversations to get things just right.
Presented by Ned Jelbart, AES, AEP
Ned Jelbart is an Accredited Exercise Physiologist and Educator. He has 20 years experience working across the health and education fields. His experience includes working in private and public health sectors, as well as in the tertiary education sector.
Ned is an award winning educator. He has previously won the Canberra Institute of Technology Board Award for a project he led to develop a simulated learning environment designed to build work readiness of allied health students. He has also won the ACT Health Allied Health Education Excellence Award for his role in designing and delivering educational initiatives to build collaboration between medical, nursing and allied health professionals.
In 2020 Ned founded Applied 8 Education and Professional Development. Applied 8 brings together Ned’s interest and experience in the fields of exercise, education and leadership. This includes about how to navigate difficult conversations, which is a key skill for working in client focused positions, as well as in more senior, leadership focused roles.
Schedule
Friday, 30 August 2024
12:30pm - 2:00pm AEST
Please note, the times listed are in Australian Eastern Standard Time.
Your local time will be:
| ACT: |
|
12:30pm - 2:00pm |
| NSW: |
|
12:30pm - 2:00pm |
| NT: |
|
12:00pm - 1:30pm |
| QLD: |
|
12:30pm - 2:00pm |
| SA: |
|
12:00pm - 1:30pm |
| TAS: |
|
12:30pm - 2:00pm |
| VIC: |
|
12:30pm - 2:00pm |
| WA: |
|
10:30am - 12:00pm |
Please note: This is a live webinar and needs to be watched at the specified time above. If you are unable to watch the webinar live, it will be produced as an online activity and can be purchased within the following month.
Rates per person
| ESSA Member |
|
$33.00 |
| Non-Member |
|
$55.00 |
| ESSA Student Member |
|
$16.50 |
| Student Non-Member |
|
$27.50 |
| ESSA Member PD+ |
|
$29.70 |
| Non-Member PD+ |
|
$49.50 |
Please see terms & conditions for registration type definitions.
Access to Webinar
You will be emailed a link to access the webinar approximately one hour prior to the scheduled start time.
Target Audience
Any Accredited Exercise Scientist, Accredited Exercise Physiologist, Accredited Sports Scientist Level 1, Accredited Sports Scientist Level 2 and/or Accredited High Performance Manager.
ESSA CPD Points
Registration
Online: After signing into your ESSA profile, select the blue "Register Now" button
Manual Form: click
here
Registration for this professional development will close at 10:30am AEST, Friday, 30 August 2024.
Please note:
* Credit card payment is required with online registration.
* If a tax invoice is required for payment to be made, please use the manual form.
* Upon registering to any ESSA professional development, you automatically agree to our terms & conditions.
Disclaimers
All accredited persons, regardless of any professional development completed/ attended must refer to their accreditation’s Scope of Practice/Standards, and only treat/practice within the same.
ESSA confirms that at the date of release, this professional development meets the requirements of the ESSA Continuing Professional Development Points Guidelines. The information contained in this professional development is of a general nature only, and while every effort and care has been taken to ensure that all representations are accurate as at the date of its release, ESSA accepts no legal liability for any loss or damage suffered as a result of any information provided in this professional development.
ESSA recommends that its members seek appropriate independent professional advice specific to their particular purposes and circumstances (including the provision of medical advice to patients) before relying on it.
All Professional Development logistics are correct at time of publication. Subject to change at anytime without notice.